Privacy Policy

Plork Solutions (“Plork”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with us, including through our website, services, and communications.

This policy is intentionally general and applies to all services provided by Plork Solutions unless otherwise stated.

1. Information We Collect

We may collect the following types of information:

• Personal information you provide directly, such as your name, email address, phone number, or other contact details when you:
  • Contact us
  • Submit a form
  • Engage our services
• Technical and usage information, such as:
  • IP address
  • Browser type
  • Device information
  • Pages visited and interactions with our website

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Information

We use collected information to:

• Provide and deliver agreed services
• Respond to enquiries and communications
• Improve our services and website
• Maintain security and prevent misuse
• Meet legal and regulatory obligations

We do not sell personal information.

3. Use of Third-Party Service Providers

We may use trusted third-party service providers to help us operate our business and deliver services (for example, hosting providers, analytics tools, email services, or collaboration platforms).

These third parties:

• Are only provided with information necessary to perform their agreed services
• Are required to handle information in a manner consistent with this Privacy Policy
• Are not permitted to use your information for their own unrelated purposes

4. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

While we implement appropriate technical and organisational safeguards, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet contractual, legal, or regulatory obligations
• Resolve disputes or enforce agreements

When information is no longer required, it is securely deleted or anonymised where practicable.

6. Access and Correction

You may request access to personal information we hold about you, or request corrections if you believe it is inaccurate, out of date, or incomplete.

Requests can be made using the contact details below.

7. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and understand how visitors use our site. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, our handling of personal information, or would like to make a request, please contact:

Plork Solutions
Email: privacy@plorksolutions.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.